Terms of Service

Last updated: 23 May 2026

Please read these Terms of Service carefully before using the BuildEye AI mobile application. By creating an account or using the app, you agree to be bound by these terms.

1. About BuildEye AI

BuildEye AI is a mobile application that uses artificial intelligence to analyse photographs taken at construction sites. The app provides structured reports including construction stage detection, defect identification, material classification, estimated completion percentage, and compliance recommendations (including references to Ukrainian building codes, ДБН, where applicable).

The application is operated by an individual developer. For support or legal inquiries, please contact us at support.buildeyeai@gmail.com.

2. Eligibility

You must be at least 18 years old to use BuildEye AI. By using the app you confirm that you meet this requirement and that the information you provide is accurate and complete.

3. User Accounts

To access the app you must register with a valid email address and password, or via Google OAuth. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorised access.

4. Subscriptions, Billing, and Reseller Statement

BuildEye AI offers the following subscription tiers:

Top-up packs. In addition to subscriptions, you may purchase one-time top-up packs (+25, +60, or +120 analyses) available on any plan, including Free. Top-up credits are non-recurring and do not expire; they remain available even after a subscription is cancelled. Annual plans are billed once per year and include two months free compared with monthly billing.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. By purchasing a subscription, you agree that your payment details will be processed by Paddle, and you agree to comply with Paddle’s checkout Terms and Privacy Policy.

Subscriptions renew automatically at the end of each billing period (monthly or annual). You may cancel your subscription at any time directly through the application's Profile settings or by contacting Paddle support. Cancellation takes effect at the end of the current paid billing period; you will retain access to your premium features until that period expires. Any purchased top-up credits remain yours after cancellation.

5. Usage and Limits Enforcement

We reserve the right to monitor usage to prevent abuse. If you exhaust your monthly paid photo analysis quota (e.g., 30 analyses on the Start plan) prior to the end of your billing cycle, AI analysis draws on any top-up credits you hold; once those are used up, AI analysis features are temporarily locked until the next billing cycle begins, you purchase a top-up pack, or you upgrade to a higher tier.

6. Acceptable Use

You agree not to:

7. AI Analysis Disclaimer (Limitation of Diagnostics)

AI-generated analysis reports, defect identifications, and cost estimations are provided for informational, educational, and advisory purposes only. They do not constitute professional engineering, structural, architecture, or legal advice. BuildEye AI does not guarantee the 100% accuracy, completeness, or safety-fitness of any AI output for a particular purpose. Always verify AI results with a licensed and qualified professional engineer before making safety-critical decisions or financial commitments on construction sites.

8. Intellectual Property

All software, design, logos, and system content within the app are the property of BuildEye AI or its licensors. You retain full ownership of photos and raw data you upload. By uploading content, you grant us a limited, non-exclusive licence to process and run that content solely to provide, maintain, and execute the AI analysis service.

9. Data and Privacy

Your use of BuildEye AI is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Termination

We may suspend or terminate your account if you breach these Terms or if required by law. You may delete your account at any time from the Profile screen. Upon termination, your data will be handled as described in our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by applicable law, BuildEye AI and its operator shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the app, including but not limited to reliance on AI-generated reports. Our total liability to you for any claim shall not exceed the amount you paid for the app in the 12 months preceding the claim.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via in-app notification or email at least 14 days before they take effect. Continued use of the app after the effective date constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of Ukraine. Any disputes shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent courts of Ukraine, without prejudice to mandatory consumer protection rights under your local law.

14. Contact

For any questions about these Terms, please email us at support.buildeyeai@gmail.com.